Sustaining high performance starts with creating a culture of reliability where teams are engaged and supported in striving to continuously improve operations and care delivery
Operational effectiveness is key to providing high quality care. Without having a culture that supports continuous improvement initiatives, opportunities to improve patient care may be missed and departmental efforts may be siloed. Vizient works alongside service line, pharmacy and health system leaders to streamline operations systemwide.
Rush University System for Health partners with Vizient in its efforts to reduce readmission rates. RUSH uses the Clinical Data Base to measure their performance and participates in the Performance Improvement Stroke Collaborative and High Utilizer Collaborative. During a 12-month period, the collaborative realized 27 fewer readmissions, avoiding an estimated $694,000 of potential costs.
Lori Lee, senior vice president of clinical operations, took the helm of Yale New Haven Health System's supply chain and began a distributor transition during the height of COVID with Vizient leading the RFP process.
Under the leadership of Debbie Simonson, system vice president of pharmacy services, Ochsner Health has built-in resiliency into its supply chain to weather disruptions. Simonson and the Ochsner team had a plan in place for accessing these medications to meet exploding demand.
Initially each facility maintained services and analytics used to guide goal planning and performance improvement independently. After expanding their use of the Vizient clinical and operational analytics, advisory and group purchasing organization services the health system quickly generated efficiencies and savings.
NYC Health + Hospitals partnered with Vizient to implement residency program addressing high nurse turnover rates. The program aimed to provide the clinical and emotional support from leadership that new nurses needed. By scaling up the program, the health system retained more nurses and reduced turnover rates, resulting in significant cost savings and improved patient care. The success of the program has even attracted nurses from outside to join the system.
UCLA Health’s leadership ensures continuous, sustained improvement
UCLA Health has a unified trio of leaders who have been guiding the organization to repeated successes in their journey of continuous, sustained improvement since 2014. This trio relies on a framework to facilitate positive change called MOVERS which taps into their organizational culture unifies their teams around a systemwide quality improvement effort.
Using data and repeatable processes to drive savings
Baptist Memorial Health Care partnered with Vizient beyond its original GPO contract to a total performance management agreement. The health system is on track to achieve the goal of $73 million in cost savings and added revenue across workforce, pharmacy, supply chain and purchased services opportunities.
Los Angeles-based Keck Medicine of the University of Southern California embarked on a multiyear initiative to optimize the movement of patients through its facilities; known simply as patient flow. Thanks to staff-wide commitment — and with the valued assistance of Vizient data and analytics tools — the length of hospital stays has been significantly reduced.
A large health system partners with Vizient to improve contracting staffing processes and drive efficiency
One large health system uses Vizient technology and expertise to achieve labor efficiencies across multiple sites of care by identifying ideal staffing ratios, standardizing rates, improving productivity and reducing contract labor expenses.
Sentara Healthcare developed a new clinical pathway to streamline hip fracture care that achieves four primary goals: Get the patient into surgery as quickly as possible, focus on early mobility and ambulating, reduce dependence on opioids and discharge patients to the appropriate care setting.
A large academic health system was working to create a more inclusive culture by providing education and training on diversity, equity and inclusion and appointing a vice president and chief health equity officer to advance health equity. The new leader participated in the Vizient Health Equity Strategy Accelerator and collaborated with peers from health systems around the country.
Want to know the top performers in healthcare?
The Vizient Quality and Accountability Rankings recognize top performing organizations that deliver superior patient care and have excellent supply chain operations.