At East Alabama Health, Chuck Beams, assistant vice president and chief pharmacy officer, and Nancy Ling, executive director of corporate supply chain services, describe their collaborative partnership as essential, especially when it came to the launch of their continuous renal replacement therapy (CRRT) program.
CRRT requires extraordinary volumes of IV fluids, precise logistics, and uninterrupted availability for critically ill patients, making it an ideal testing ground for collaboration. Rather than treating this as a pharmacy-only or supply-chain-only initiative, East Alabama Health approached CRRT as a shared operational challenge. Together, the two teams defined scope and formulary, coordinated contracting and ordering strategies, established PAR levels and stocking locations, and designed workflows and go-live readiness plans. The key word there: together. Both teams jointly made these choices, showcasing not just collaboration, but a shared vision.
Supply chain leaders can speak confidently about clinical workflows, and pharmacy leaders understand logistics and inventory realities. When pharmacy and supply chain teams work collaboratively, the result is operational resilience rooted in trust and shared ownership.
NewYork-Presbyterian (NYP), a ten-hospital academic system, offers a different but equally instructive model.
Through close collaboration, NYP transitioned management of its non-pharmacy supplies—such as syringes, medication bags, PPE, and cleaning supplies—from pharmacy to supply chain to align responsibilities with core expertise.
Their key outcomes included:
- Improved standardization and SKU consolidation that reduced waste
- Increased contract compliance and rebate capture
- Reduced inventory footprint in pharmacy spaces to provide more medications that fit the community need
- Stronger site-level relationships between pharmacy and supply chain teams that increase efficiency
Notably, this transition required no reallocation of full-time team members to supply chain, and freed pharmacy to focus on medication safety, formulary management, and clinical value—while improving reliability and efficiency across the enterprise.