In this episode of Sg2 Perspectives, host Jayme Zage, PhD is joined by Sg2 experts Catherine Maji and Jodi Eisenberg to unpack new research on the relationship between quality and health system resilience. The conversation explores why quality is no longer just table stakes—but a strategic lever tied to financial performance, workforce stability, and long-term sustainability. From executive leadership and culture to data, accountability, and system-wide alignment, this episode reframes quality as a core driver of organizational strength in today’s pressured healthcare environment.
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