Patient Transfers

Patient transfers are a common part of hospital care, but they carry real risk, making strong communication and coordination essential for safe outcomes. Sharon Johnson, Executive Director of Throughput and Capacity at Community Health Network, shares a how her health system is rethinking its approach to transfers and patient flow. Joined by Vizient host Shannon Hale, they explore challenges and creative strategies involved in moving patients safely and efficiently.

Guest Speaker:
Sharon Johnson, MBA
Executive Director, Throughput and Capacity
CHNw EMS education/ Ambulance Transportation

Host:
Shannon Hale, MHA, RN, CPHQ
Senior Program Director, Performance Improvement Programs
Vizient

Show Notes:

[01:20] – Management of ambulance transportation

[02:22] – Throughput initiatives implemented in each hospital

[03:29] – Establishing communication through EMR

[05:39] – Training staff and bringing awareness

[06:40] – Communication and creating own triage process

[09:20] – Creating buy-in with your hospital leadership

[12:26] – Developing policies and protocols that work with each facility

[13:58] – What is the “easy button” for staff and patients

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