Vizient™ helps health care providers maximize the efficiency and effectiveness of their staff. We focus on Contract Labor Management, helping ensure all supplemental labor contracts are effectively leveraged, and Labor Cost Consulting, using data analysis to align staff and workload.


Labor is 50% of a health care organization's operating expense.

Optimize your workforce to improve care, outcomes and financial performance

To deliver quality health care with a continued focus on patient outcomes, health care organizations need to maximize their staff efficiency. Labor alone can account for more than half of a health care organization’s operating costs. This becomes more complicated with nursing shortages and fluctuations in patient volumes and acuity. Providers may be unable to strategically align their staff and can often resort to paying overtime and other costly measures while adding stress to already strained resources.

Now you can optimize labor in your hospitals and across your network with proven technology and services from Vizient. We harness best practices, advanced technologies and expert consulting so our members can better manage core staff scheduling, contract labor, vendors, credentials and billing.

Contract Labor Management

Vizient is the nation’s number one largest vendor-neutral management service helping act as a third party with staffing agency vendors on contracting and managing contract labor savings, efficiencies and quality to health care providers. Our goal is to safeguard ideal staffing levels, maintain optimal patient care and provide members with best practices around temporary labor usage for sustainable competitive rates and terms for our members. Advanced reporting capabilities and performance benchmarks help improve oversight and recognize improvement opportunities.

Contract Labor Optimizer

Our web-based, user-friendly technology streamlines and automates processes to simplify and minimize the time frame to fulfill staffing needs. Vizient provides ease and efficiency across procurement, invoicing, billing, and reporting with visibility of all needs and usage across the enterprise. We enable systematic staffing procurement, candidate prescreening, single-source compliance files, automated time tracking, an online approval process and consolidated billing.

Labor Cost Consulting

Labor Cost Consulting can help reduce labor spend as much as 7 percent by applying a systematic approach to collecting data, mapping and analyzing processes, benchmarking best practices, removing limiting conditions, and designing and implementing the perfect process. We drive toward an optimized care model, based on a balanced workload, by matching staffing with workload, redesigning processes and ensuring the model is sustainable.

Shift Optimizer
To help maximize the efficiency of your full-time staff, our web-based technology helps to maintain appropriate and cost-effective clinical staffing. Shift Optimizer addresses fluctuations in needs, improves productivity and reduces liability risks, ultimately helping improve care models. Our technology provides time-saving ways to enhance workplace productivity. Shift Optimizer helps you manage your clinical workforce more effectively by arming your front-line leaders, such as charge nurses, with the information they need to make staffing decisions, and providing real-time visibility into productivity performance.

Case Studies

Case study

Optimizing workforce yields nearly $14 million in savings

A California-based safety net health care system struggled in several labor-related areas. The focus of the Vizient Workforce Optimization team was to identify factors driving workloads for nursing, nonclinical and ancillary support services, create standardized approaches to allocate staff, determine pay, measure staffing effectiveness, arrange overtime and gather data for accurate workforce utilization reporting. The health system achieved nearly $14 million in cost savings, expense reductions of $21.6 million and had patient satisfaction scores increase from the bottom 10 percent to the top 75 percent.
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Case study

Newton Medical Center enhances its workforce culture and saves $2.9 million

Despite Newton Medical Center's enviable market position, the hospital faced challenges in managing variant patient volumes, enterprisewide changes to optimize labor utilization, improving patient experiences and enhancing internal culture. A partnership with Vizient delivered an interdependent team culture that eliminated traditional department silos and competitiveness, and encouraged collaborative problem solving. $2.9 million was saved due to appropriately staffing the medical center.
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Case studies

Case study

Solidified staffing yields $6.9 million in savings

Large health systems and complex labor issues often go hand in hand. This particular large health system needed to align its contract labor interests. With our multidimensional approach of Vizient Workforce Optimization specialists and exclusive technology, the system's staffing future is secure. The health system completely transformed a disjointed contract staffing process into an efficiently managed system that saved $6.9 million in labor expenses.
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Case study

Innovative perioperative model brings millions in savings

A large health system with historically strong financial returns asked Vizient to uncover hidden savings. The Vizient team found $9.2 million, proving that even the most profitable hospitals can benefit from a labor workload analysis. Vizient worked in collaboration with the health system's perioperative leadership and staff over a three- to four-month period to design an optimal care model. The result was staff scheduling that is better aligned with industry standards, meets physician's block requirements and saved the health system millions of dollars in perioperative labor expenses.
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Four Things Bedside RNs Must Know about the Future of the Nursing Workforce

Socrates once said, “I know that I know nothing,” which may ring true when trying to predict the long-term future of an industry. But in the case of the nursing industry, here’s what we do know…and here’s why you need to know it.

Hours and Nurses and Patient Days, Oh My!

The increased pressure on nursing leadership to manage budget and productivity continues to add to the sometimes overwhelming mountain of responsibilities of this group of former caregivers.

Five Ways to Tame the Contract Labor Beast

As health care organizations recognize nursing shortages, contract labor is increasingly important to provide the supplemental staff to ensure patient needs are met. We highlight five key suggestions to help tackle the challenges and help you optimize your contract labor within your facility.

The Secret Sauce to Labor Improvement in Health Care

Gain insight on how hospitals can invest in a workforce program and training to develop leaders and tools that support your ability to plan, manage and engage staff to meet productivity and quality goals.

Connect with us to learn how we can help drive your health care improvement opportunities.