Reliability and safety

Achieve and sustain organizational excellence by transforming your culture and building an infrastructure based on high-reliability principles, regulatory compliance and patient safety.

High reliability organization
Accreditation services
Patient safety organization

Creating a culture of change at New Hanover Regional Medical Center

How do you get ahead of industrywide trends? How do you cut costs at the same time as improving care? See how we helped engage 7,000 employees in a top-to-bottom transformation.

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Standardize care delivery
and improve patient outcomes and quality rankings while understanding the financial 
impact quality can have on your health system.

Workforce optimization and engagement

Improve quality of care, eliminate clinical variation and boost financial performance by aligning processes and workflows.

Clinical team insights
Nurse residency program
Physician and APP onboarding
Workforce optimization
Operational Data Base
“We need an engagement program not just for new hires, but for providers and staff across the system. We have culture and alignment issues across the board.”
Chief medical officer
Community health system


*2021 Vizient Member Engagement Survey