Insights

Empathy can play a powerful role in building a common culture within a newly combined organization... read more

SVP, Lisa Goldstein, shares what she learned about hospitals, healthcare, and the not-for-profit mission from her breast cancer journey... read more

For more than a decade, hospitals, payers, and other healthcare stakeholders have experimented with moving healthcare payment from fee-for-service, volume-based contracts to arrangements that reward ... read more

Almost everything that not-for-profit hospital ratings analysts evaluate can be measured, quantified, and databased. Except for one: governance... read more

One of the COVID pandemic’s most bitter lessons has been the complete inadequacy and dysfunction of the U.S. public health system, if the word “system” can even be applied... read more