Insights

Those of you who read my blog regularly know that my focus tends toward either hospital operations or healthcare policy. In my latest blog, I want to change the pace and talk about the value of a wel... read more

There is work underway that will begin to mitigate inpatient demand for pediatric behavioral health services later in the decade and drive steady outpatient growth across multiple sites. This include... read more

echnology and retail-focused companies from Amazon to Oscar Health to CVS/Aetna, just to name a few, have taken ambitious steps into healthcare with offerings for everything from primary care to ambu... read more

All organizations, including America’s hospitals and health systems, need to confront the fact that no strategic plan lasts forever... read more

Though the descriptor most assigned to healthcare in 2023 is "challenging," the word that may prove most consequential is "choice."... read more

When looking for the best customer loyalty strategy for healthcare organizations, using physician outreach teams and network optimization tools can bring the most success in improving patient leakage... read more

Lately, every CEO I talk with tells me how hard it is to run a healthcare organization in 2023. These are people with long experience, people who over time have pushed the right buttons and pulled th... read more

The environment in which higher education is operating is creating the need for new thinking and strategies. Institutions may need to swing big and hope for a home run... read more

Health systems must consider increased investment in care-at-home initiatives to safely speed discharge out of the hospital setting and to limit avoidable admissions... read more