Insights

Leveraging insights from the Japanese strategic planning method known as “Hoshin Kanri,” here are three steps to maximize the effectiveness of strategy deployment in your healthcare organization. read more

Vizient Clinical Data Base findings revealed people with intellectual disabilities were at severe risk of contracting and dying from COVID-19. The research led to policy changes — and an ongoing miss... read more

Through meticulous selection, art consultants develop collections that can heal, encourage, uplift, calm and inspire. A positive patient, family, staff and visitor experience helps to reduce stress o... read more

Respiratory illness season has always been a challenge for healthcare organizations with additional admitted patients who require isolation, respiratory support, and at times intensive care unit beds... read more

By establishing genuine relationships and an environment in which everyone can shine, Margaret Steele has helped the med/surg, lab, blood management and distribution team thrive — landing her on the ... read more

A perspective on why hospital public and private quality ratings are important and steps to improve both public perception and patient outcomes. read more

Shannon Hale offers insights on how healthcare organizations can best improve their performance improvement processes and the care they provide – on a continuous basis. read more

The challenges around hiring and retaining quality pharmacy technicians in the workforce today is a fast-growing issue. And the solution is clear. read more

All organizations, including America’s hospitals and health systems, need to confront the fact that no strategic plan lasts forever. read more

Amid workforce woes, industry experts say thinking differently about a healthy work environment, providing employment flexibility and incorporating innovative care delivery models is key. read more

Though the descriptor most assigned to healthcare in 2023 is "challenging," the word that may prove most consequential is "choice." read more

When a healthcare organization’s workplace culture is toxic—when people don’t feel psychologically safe enough to speak up, to share ideas or to challenge the status quo—patient safety is at risk. read more