Grow savings through purchased services management

Purchased services spend represents as much as 20% to 25% of a hospital's total expenses, but savings opportunities are not always easy to identify. Strategic, analytic and organizational challenges all make streamlining the contracting process a daunting task.

Vizient can help members identify savings opportunities on more than 350 categories of services by aiding the contract process and providing rate comparisons through regional or national benchmarks.


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Soriant is now Vizient

With the addition of Soriant, we extend our industry leading, services-led and analytics-enabled offering. This change adds to our experience in the areas of food and nutrition, environmental services, laundry and linen, patient transport, security, and technology management.

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Expertise across all categories

Focus on performance across these four areas to become a market  leader bringing transformative value to operational support services with  savings between 20% and 30%.

Providing insight across spend categories

We provide exceptional value through expert contracting, outsourcing, specialized guidance and strategic management for hospitals and health systems — plus a track record of delivering rapid, sustainable savings. Our expert-driven performance analysis uncovers savings opportunities on over 350 categories of purchased services.

Seasoned hospital operators and administrators

Our team of more than 550 subject matter experts bring vast work experience — from receiving docks to executive offices at leading health care systems across the nation. We combine process improvement, Lean methodologies and technology and back it all up with unparalleled on-site implementation support.

Get a broad view of operational performance

Make improvements with comprehensive spend visibility provided by analytics built on the largest data set in the health care industry. Our purchased services benchmarks provide visibility into price differences by service level across numerous categories.

Unique contract portfolio of more than 350 categories

Access market-leading purchased services agreements backed by the largest member-driven group purchasing organization in the industry. Our forensic savings analysis identifies contract opportunities and unclaimed funds.

Deep expertise for maximum purchased services savings

Health care organizations know that huge potential savings hide in their purchased services spend, but these costs are not always top of mind when evaluating costs and budgets. Expert analysis is key to future success.


Purchased services: an untapped source for savings

Purchased services spend represents as much as 20% to 25% of a hospital's total expenses, but savings opportunities are not always easy to identify. Learn how to overcome strategic, analytic and organizational challenges in this comprehensive report.

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Savings calculators

Purchased services consulting focuses on helping members accelerate performance improvement for long-term success. Through our collaborative, side-by-side approach and tracking and measurement tools, your hospital support services departments can achieve goal projections, maintain budgets and sustain results.

With deep, functional industry knowledge, our consultants strategically guide health systems to capture value across boundaries and optimize the sum of the parts – not just the individual pieces. We can design and implement an enterprise support services strategy that standardizes delivery across your facilities.

Process priorities

Throughout the entire process consultants engage with key stakeholders to understand expectations in satisfaction within the services, and to ensure programs are aligned with the quality goals of your organization. Our experts adhere to these priorities:

  • Set and track goals for financial, quality, productivity, employee engagement, regulatory compliance and efficiency
  • Measure and build methodologies that always monitor financial, quality, productivity, employee engagement, regulatory compliance and efficiency – plus all the metrics most important to your organization
Four key elements of engagement value
  1. Partnership: transparency and collaboration are foundational
  2. Lean: our Six Sigma teams establish standard work that is measurable and drives transformative improvements
  3. Assessment: three-dimensional planning approach reworks challenges into sustainable results
  4. Technology: more than reporting – capabilities to manage initiatives and monitor outcomes

Assessment at UW leads to millions in savings

An integrated health system with more than 1,400 physicians, six hospitals and 80 outpatient sites partnered with Vizient to identify savings opportunities that fit with the culture and circumstances.

Big cost savings with targeted sourcing strategy

A network of hospitals, all with rising freight costs, engaged a Vizient team to evaluate existing practices and facilitate development of a program to meet the needs for all.

Want to know more about category-specific resources and savings opportunities? We can help.