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Quality & clinical operations
Financial sustainability
Profitable growth
Amazon Doubles Down

With the COVID crisis entering its third year and continuing to demand the immediate attention of hospitals, executives should look closely at Amazon’s example of investing across their businesses to... read more

Financial sustainability
Profitable growth
Why Stories Matter
Financial sustainability
Profitable growth
AI, Breast Cancer, and a New Mindset for Healthcare

Artificial intelligence is a new idea that even data experts don’t fully understand. It requires a new view of the role of healthcare in improving health and preventing disease. read more

Financial sustainability
Profitable growth
Ratings Matter, But Long-Term Viability Matters More
Financial sustainability
Profitable growth
The New Public Health Imperative for Hospitals

One of the COVID pandemic’s most bitter lessons has been the complete inadequacy and dysfunction of the U.S. public health system, if the word “system” can even be applied. read more

Financial sustainability
Profitable growth
Can Governance Be Measured?

Almost everything that not-for-profit hospital ratings analysts evaluate can be measured, quantified, and databased. Except for one: governance. read more

Data & analytics
Financial sustainability
Profitable growth
Quality & clinical operations
Operationalizing Value-Based Primary Care: Lessons from the Field

For more than a decade, hospitals, payers, and other healthcare stakeholders have experimented with moving healthcare payment from fee-for-service, volume-based contracts to arrangements that reward ... read more

Financial sustainability
Profitable growth
Ratings Matter, Revisited

Kaufman Hall co-founder and Chair Ken Kaufman and Senior Vice President Lisa Goldstein—formerly a longtime not-for-profit hospital ratings analyst for Moody’s—recently explored the evolving perspecti... read more

Financial sustainability
Profitable growth
My Breast Cancer Journey

SVP, Lisa Goldstein, shares what she learned about hospitals, healthcare, and the not-for-profit mission from her breast cancer journey. read more

Profitable growth
Financial sustainability
The Virtuous Cycle of Today’s Macroeconomy