Unintentional but preventable harm

The health care delivery environment is complex, fast paced and high risk. Even though the basic premise is “first do no harm,” unintentional complications do occur. At different points along the care continuum, communication and information transfer among the patient care team, the patient, and the family or caregiver can break down.



Effectively coordinated care saves lives

Strong health care teams know how important it is to ensure safety and reliability in all areas of operation. That’s why they focus on improving patient safety by adhering to accreditation standards, working to prevent infections and other complications of care, putting checks in place to prevent mistakes and ensuring strong lines of communication between hospital staff, patients and families. When organizations work with patients, families and other providers to effectively and reliably coordinate care delivery, the result is improved quality, greater safety and a better experience for all involved.

1 McDowell SE, Mt-Isa S, Ashby D, Ferner RE. Where errors occur in the preparation and administration of intravenous medicines: a systematic review and Bayesian analysis. 
Qual Saf Health Care. 2010;19(4):341-345. doi:10.1136/qshc.2008.029785.


The overall probability of making at least one error in intravenous therapy1


Demographic Data Collection and Use: Pandora’s Box or Treasure Trove?

Patient demographic data can provide a wealth of knowledge, but it can also reveal disparities that exist throughout the United States. Leading organizations are using this information to improve access, services and quality of care.

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Imagine being able to focus your efforts on specific processes and procedures for a population of patients who, by using demographic data analysis, you know need it the most.

Kellie Goodson, MSDirector, HIIN and TCPI Delivery

Collaboration to optimize care delivery

Together with your peers, you can achieve performance improvement faster, leading to a greater return on your time, the development of best practices, and insights that can only be gained through collaboration.

Our Vizient Member Networks and Performance Management programs enable our members to optimize care delivery through offerings designed by experts.

Other Vizient solutions to help you achieve your goals


Assess the organizational culture, structure and processes for the entire provider team.

Accreditation Services

Stay on top of the constant changes coming from healthcare accreditation organizations.


Stabilize and manage spend, and improve clinical pharmacy care to maximize your pharmacy performance for the future.

Find solutions for your improvement goals through Vizient