Wednesday, April 18, 2018


11:30 a.m. Central


1 hour


HIIN Community Knowledge Network webinar

End-of-life care is something most of us will have to make decisions about. Advance care plans should be discussed with patients and their families early, not only during a health crisis. Clinicians and hospital staff can then take patients' wishes and preferences into account as they work with patients, families and caregivers to provide care.

Join us for the first of a three-part series exploring end-of-life care. This Community Knowledge Network series from the Vizient® Hospital Improvement Innovation Network (HIIN) will focus on the importance of making end-of-life care decisions and how health care professionals can respect patients' wishes. In part one of the series, we'll learn about the Institute of Healthcare Improvement's The Conversation Project program, and hear one man's experience advocating for his parents' wishes as they neared the end of life.

Learning objectives:

  • Explain the purpose of The Conversation Project from the Institute of Healthcare Improvement
  • Identify the principles of being Conversation Ready as a healthcare organization
  • Describe changes tested and lessons learned by peer organizations


  • Kelly McCutcheon Adams, LICSW, Senior Director, Institute for Healthcare Improvement
  • Tousey Wilson, Patient and Family Advisor

Presented  by the Vizient® HIIN, the HIIN Community Knowledge Network Education Series focuses on special topics that are current safety challenges facing the industry. Webinars in the series offer continuing education credit as outlined in the following designation statement. These webinars are available to all Partnership for Patients stakeholders, including all Vizient members, HIIN participants, Quality Innovation Network-Quality Improvement Organizations, Centers for Medicare & Medicaid Services and other federal and state organizations, as well as patients and family members.